Fixing Connection Issues and High Latency on PC

Experiencing connection issues or high latency while playing Starfall Chronicles can be frustrating, especially during intense multiplayer battles. Here are some steps you can take to troubleshoot and potentially resolve these issues on your PC.

First, it's important to determine if the issue is with your internet connection or the game itself. Below are a series of steps you can follow to diagnose and fix connectivity problems.

Verify Game Servers: Check if the Starfall Chronicles servers are online. Visit our Server Status Page for real-time updates.
Test Your Internet Connection: Use a wired connection if possible, as it tends to be more stable. If you're on Wi-Fi, try moving closer to your router.
Restart Your Router: Power cycle your router by unplugging it for 30 seconds, then plugging it back in.
Flush DNS Cache: Open the Command Prompt and type the following command:
```
ipconfig /flushdns
```
Check Firewall/Antivirus: Ensure that your firewall or antivirus is not blocking the game. You may need to create exceptions for Starfall Chronicles.
Run Network Diagnostics: Use the built-in Windows network diagnostics tool to identify any issues.
Change DNS Settings: Switching to a public DNS like Google DNS (8.8.8.8 and 8.8.4.4) can sometimes improve connections.
Close Background Applications: Ensure no other applications are using significant bandwidth by closing unnecessary programs.

If the above steps do not resolve your issues, consider running network commands that provide additional diagnostics and help identify connection problems. You can use the following commands in the Command Prompt:

ipconfig
ping example.com  # Replace with the game server's address

This will help you verify your IP configuration and check the latency to the game server.

Common Port Numbers for Starfall Chronicles

To ensure that your connection is optimal, you may need to forward certain ports on your router. Below is a table of the commonly used port numbers for Starfall Chronicles:

Protocol	Port Number
TCP	27015
UDP	27016
TCP	27017

After adjusting your router settings, restart your router and try launching the game again. If you are still experiencing high latency or connection issues, please reach out to our Customer Support Team for further assistance.

Additional Tips

Sometimes, connection issues can stem from your local network. Here are a few extra tips to ensure a smoother gaming experience:

Consider upgrading your internet plan if you're consistently experiencing high latency.
Use Quality of Service (QoS) settings on your router to prioritize gaming traffic.
Keep your network drivers updated. Check the manufacturer's website for the latest drivers.

If you’re still having trouble, check out the NovaStar Gaming Community forums for additional troubleshooting tips and community support.

We hope this guide helps you get back to exploring the vast universe of Starfall Chronicles without any interruptions. Happy gaming!